Closing was “no big deal” yesterday. It would be easy for me to just smile and move on, but your efforts to make this happen are deserving of the time it takes to offer a huge THANKS!!!!!! I so appreciate your hard work and extra efforts to work through the frustrating details of our most recent loan. You ALWAYS go above and beyond, and I am so appreciative! I could not be more satisfied as a customer, and look forward to involving your team in making the next one happen as soon as possible.